Services

To ensure that our e-Learning solutions work hard to facilitate your business goals, our professional staff provides expert assistance during all phases of set-up, deployment, and use.

Learning Management Services

Let’s face it – there was no way for you to know how much work it was going to take to implement a learning management system. The training department staff is lean, so there is no one to help you. The LMS set-up is sucking up all your extra time and you still have your normal workload to shoulder.

Working nights and weekends on your LMS deployment is a drag, but it does not have to be that way. SyberWorks does the heavy lifting so you can hit the ground running with a turnkey solution.

The SyberWorks LMS Implementation Services Team configures the system for you, sets up your organization and job role hierarchies, loads your courses, your users and your course results. We also create your reminder messages and your course completion certificates.

At SyberWorks, customer relationships are our highest priority. We want to make sure that your experience with our broad service solutions is both easy and rewarding.

SyberWorks services include:

LMS Services

Learning Management System Hosting (SaaS)

SyberWorks can deploy online training hosting programs for businesses and institutions with the SyberWorks Learning Management System located on our servers. Online training hosting through the SyberWorks LMS reduces your upfront costs, speeds up project delivery and provides all necessary hardware, software and bandwidth necessary to get your e-learning project off the ground. The SyberWorks Training Center (STC) maximizes your learning investment through a streamlined implementation process, so you can quickly access a robust and cost-effective online course hosting solution. STC can be configured and deployed within a matter of a few weeks. Your SaaS LMS solution is hosted within our secure data center, allowing SyberWorks experts to provide system maintenance, upgrades and ongoing support.

The STC SaaS/Hosted LMS solution eliminates your need for a large, upfront capital outlay for a learning management infrastructure. The SyberWorks Training Center LMS helps minimize your total overhead and training expenditures. And because our system is scalable, you can start with a solution that’s just the right size for your organization and easily upgrade as your needs grow.

You will have a customized private campus that uses your own company logo and is visible only to your own users. The advantages of letting SyberWorks host your online training through the Learning Management System include:

Learning Management Services
  • Low System Costs
  • Low Administrative Costs
  • Quick Implementation
  • Flexibility
  • Security
  • Centralized Control

LMS Site Customization Services

SyberWorks’ professionals recognize that, although the STC Learning Management System may be used right “out of the box,” some organizations may request enhancements and customization services. SyberWorks works closely with you to configure an LMS that will help you meet your specific business objectives. Our proven methodology defines all tasks and necessary resources to ensure an overall successful LMS setup and implementation.

Online Training Development

SyberWorks can convert your company-specific course content into state-of-the-art online learning by utilizing our Course Development Team. SyberWorks’ experienced Online Training Development team can create or repurpose content as web-based training to achieve the desired business results for any organization. Working with your subject matter experts, we can design courses that cover topics complex and technical, basic and advanced. You can work with us to develop custom e-learning for your organization, but you’re also free to develop some or all of your  course development in-house.

Maybe you’re struggling to overcome the learning curve with e-learning course authoring tools. Sure, you are a quick learner, but do you really want to risk missing your company’s e-learning program rollout date?

The SyberWorks Online Training Development Team is ready to jump in and help at any point in the project. Hung up on developing a storyboard? Hung up on developing a storyboard? No time to write the course and assemble it? Wherever you are at in the process, SyberWorks can help!

Learning Management Engineering Services

SyberWorks Learning Management Engineering Services provide a comprehensive array of e-learning configuration services and engineering for help with your e-learning program rollout. SyberWorks can build your company a custom interface so your data can flow back and forth between your HRIS (Human Resource Information System) and the SyberWorks Learning Management System. SyberWorks can also create an Active Directory interface using LDAP protocol and retrieve the information that SyberWorks requires to populate its Users table. SyberWorks Learning Management Engineering Services also develop custom batch data feeds, provide training data migration, develop custom reports and more.

Training and Technical Support

SyberWorks provides a variety of self-help resources that allow you to use our products more effectively. These include detailed user guides, how-to instructions and online tutorials. When these resources are not quite enough, we provide comprehensive, fee-based training and technical support resources to assist you further. For companies in FDA-regulated industries, SyberWorks can assist customers with the acceptance of the Learning Management System through their company software validation process.

SyberWorks offers standard and customized training programs to ensure maximum utilization of your LMS. Instructor-led courses are offered at customer training sites. In addition, we offer online synchronous and other modes of training to meet your needs. Our results-oriented training services are designed to help your organization become self-sufficient in designing and creating your own learning courses.

Pilot Projects

SyberWorks will deliver a portion of your e-Learning course material from a private campus on our website. A pilot project is a very inexpensive way to test the effectiveness of our online learning technology and educational approach. You can then upgrade your project by bringing our technology in-house or continue with a hosted solution.

 

Single Sign On Customization

Single sign-on customization allows your users to be able access the LMS directly without having to complete a separate login screen.

Integrated Web Conferencing and Collaboration

Integrated Web Conferencing is available in your SyberWorks Training Center Learning Management System. The SyberWorks Training Center is also integrated with WebEx, Cisco’s web conferencing application. Integrated web conferencing allows you to deliver just-in-time learning, perform desktop sharing, schedule and conduct meetings, white boarding, share presentations, record audio that can be archived for later use, collaborate in real-time, and more!

Competency Management and Skill-Gap Analysis

SyberWorks has competency management consultants experienced in designing and developing the prescriptive learning that is used to fill the skill and knowledge gaps for organizational personnel.

SyberWorks competency management consultants use a five-step approach that has been successfully employed over the past ten years. This approach enables us to clearly identify the knowledge, skills and attitudes (competencies) that are driving the desirable behaviors of your organization’s best and brightest employees.